Find answers to frequently asked questions about {{serviceName}} below. If you don't see what you're looking for, feel free to contact us directly for personalized help. We want to make sure your experience with {{serviceName}} is smooth and enjoyable.

What devices and platforms are compatible with your service?

Our platform is designed to be compatible with a wide range of devices and platforms. Whether you use a desktop computer, laptop, tablet or smartphone, you can access our content seamlessly. We strive to provide users with a versatile and accessible content experience across all devices and platforms.

What do I need to pay for this service?

If you are registered for the service {{serviceName}} you pay {{price}} / {{billingFr}}.

How can I cancel my subscription?

There are 3 ways to stop the service:
1: Via text/sms: You are able to opt-out at any time by sending {{keyword}} to {{shortcode}}. You will be unsubscribed immediately.
2: Via email: Please send an email to {{cucaEmail}} and include the mobile number you wish to unsubscribe.
3: Via telephone hotline: Customers can call customer service on {{cucaNumber}}.

How do I contact customer service?

You can reach our customer service team by sending an email to {{cucaEmail}} . Our dedicated team is ready to assist you with any questions or concerns.

My question is not listed among the frequently asked questions?

For all other questions, please email your question to {{cucaEmail}} or call {{cucaNumber}}.